Europe's Expert for employee survey, customer survey, 360° feedback, evaluation of psychological stress in the workplace, executive survey, internal customer survey

Eine Weltkarte, die in verschiedene Farben unterteilt ist, einschließlich brauner, blauer und grüner Flächen, die verschiedene geografische Regionen darstellen.
Companies that already trust us:
Make satisfaction visible

Employee Survey

Employee surveys make an important contribution to achieving strategic goals and provide insights into motivation, retention and corporate culture.

EUCUSA provides support from questionnaire development to implementation of actions – for sustainable processes that are accepted and effective.

  • Customized questionnaires, multilingual & GDPR-compliant
  • Mapping of complex organizational structures
  • Actionable reports for management, departments and teams
  • Results as a basis for concrete improvements
Several people standing in an office and smiling.
Understanding expectations, using potential

Customer Survey

Customer surveys—both internal and external—show how products, services, and processes are actually used and perceived. They not only provide feedback, but also open up cross-selling and upselling potential.

  • External and internal customer surveys under one roof
  • Measure satisfaction, loyalty, and willingness to recommend
  • Derive cross-selling and upselling opportunities
  • Individual reports with actionable results
A man in a white shirt shaking hands with a person.
Feedback aus allen Perspektiven

360° Feedback

With professionally guided 360° feedback, your specialists and managers receive valuable feedback from all perspectives. The strengths and areas for development of managers are identified and serve as a basis for targeted development.

EUCUSA creates an implementation process in which feedback is not only given but also used constructively.

  • Precisely identify leadership strengths and development potential
  • Feedback communicated in an appreciative manner
  • Support from planning to implementation
Four hands, each holding a colored puzzle piece, bring the individual pieces together in the middle of the picture.
Statutory obligation, strategic added value

Evaluation of psychological stress at work/ risk assessment

Are you required to evaluate psychological stress at your workplace in Austria (§ 4 & § 7 ASchG) or Germany (§ 5 ArbSchG)?

EUCUSA ensures that the survey not only complies with regulations, but also provides real starting points for health-promoting measures and satisfied employees.

  • Can be used throughout Europe
  • Validated according to ÖNORM/DIN/ISO/EN 10075
  • Flexible implementation with additional questions
2 people talking in an office.
Spezielle Anforderungen?

Custom Solutions

Not every challenge fits into a standard format. EUCUSA develops customized solutions that are precisely tailored to the specific needs, processes, and IT infrastructure of our customers.

  • Customized feedback solutions
  • APIs, webhooks, and integrations into existing systems
  • Custom reports and web dashboards
  • Customized action tracking & consulting
An illustration that shows 5 people who like the word “feedback” and give feedback to a Perseon.

Complexity is ours to solve. Success is yours to keep.

Strategic surveys require time, resources, and know-how. With our expertise, we guide you through the entire survey process – so that you can focus on the essentials.
Impact through monitoring

EUCUSA Consulting – Shaping the future with feedback

Software alone is often not enough to effect change. Only in combination with well-founded consulting can real improvements be achieved from feedback.

EUCUSA supports its clients from the initial objective to realization and implementation of the results.

  • Strategic consulting right from the planning phase
  • Assistance with outcome
  • Workshops and moderation for managers and teams
  • Reflection discussions for managers
  • Support with developing and implementating measures
Mario Filoxenidis, presenting the results.
Appreciation creates added value

Millions of users trust us with their feedback.

3,3M
Respondents
80.000
Benchmarks
2.500
Individual Questionnaires
1.250
Projects
Satisfaction at all levels

Our Feedback

The success and satisfaction of our customers speak for themselves. We really appreciate their feedback.

EUCUSA guided us through our Internal Customer Survey with experience and a good plan.

Nicole R. Demers

Associate Officer │ Organizational Development Unit

Alliance of Bioversity International and CIAT

The results of the customer survey with EUCUSA are really helpful.

Marcus Oberhofer

Managing Director Sales Construction & Industry Extrusion

Hammerer Aluminium Industries Holding GmbH

We were 150% happy with the service and professional advice we had from EUCUSA!

SCA Tissue Europe

Caroline Brent

Vice President Human Resources

SCA Tissue Europe

Not only slides, but insightful reports – easy to interprete

Filip Brynseels

Team Leader Servicedesk and Collaboration Applications – IT&S

Borealis Polymers N.V.

The Online Result Analyzer really is an added-value.

Mag. Johannes Broucek

Human Resources Manager

Internorm International GmbH

EUCUSA was a perfect match for us, we are truly happy with their vast engagement. The survey gave us valuable insights.

Beatrice Flink Forsgren

Head of Brand & Communication

Embracer Group AB

EUCUSA Team is highly customer focused and always goes the extra mile!

Picture of Astrid Manquin

Astrid MANQUIN

Director HR Operational Dev Global HR

Essity

With the first group-wide employee survey, we feel we are in good hands with EUCUSA.

Dr. Martin Schreiner

Recruiting, Human Resources Development and Human Resources Agendas Abroad

BKS Bank AG

All expectations for our employee survey were more than fulfilled by our partner EUCUSA.

Picture of Alexander Spitaler

Alexander Spitaler

HR Manager

NBG Holding GmbH

In our fifth all employee survey conducted with EUCUSA all project management was done completely online and worked fine.

Marie Eriksson

Chef strategisk kompetensutveckling

Svenska Cellulosa Aktiebolaget SCA

Capable, practical, pleasant

THQ Nordic

Klemens Kreuzer

Managing Director

THQ Nordic GmbH

Using EUCUSA’s employee survey, we fully accomplished our goals.

Gilbert Krenn

Board

Breitenfeld Edelstahl AG

EUCUSA’s Future Readiness Check® provided us with a solid foundation to develop a strategy and vision.

Picture of Jürgen Kleinrath

Jürgen Kleinrath

CEO

Eurofoam Group

I can truly recommend doing a survey with EUCUSA!

Picture of Carina Rath-Bachmann

Carina Rath-Bachmann

Director Human Resources

Falkensteiner Michaeler Tourism Group AG

EUCUSA conducted an excellent global employee survey project together with us.

SCA

Gordana Landen

SVP Human Resources bei Svenska Cellulosa Aktiebolaget SCA

SCA

Avoid the pitfalls of complex employee surveys and let us take care of the process for you

Why professional support is crucial

Strategic employee surveys are complex projects: They require well-thought-out questionnaires, clear communication, secure implementation and precise evaluations. Anyone who tries to do all these tasks on its own invests an enormous amount of time – and yet runs the risk that there will be no usable findings in the end.

With EUCUSA, you gain a partner who has successfully implemented hundreds of surveys for over 25 years – in more than 80 countries and over 50 languages. We ensure that your project not only runs smoothly, but also delivers clear results that really lead to action.

  • Tailored questionnaires instead of standard solutions
  • Secure execution with anonymity guaranteed
  • Clearly understandable results & concrete recommendations for action
Uwe Baco and Martin Ploderer are looking at a questionnaire from EUCUSA.

Your feedback project in trusted hands

Whether it's an employee or customer survey, 360° feedback or tailor-made solutions:
We make sure your project runs smoothly and delivers results that matter.
One platform for all purposes

Our platform for all requirements

With the EUCUSA Feedback Monitor (E-FEMO), we have developed our own platform that covers everything a successful feedback process needs – from surveys to action tracking.

E-FEMO is scalable and flexibly adaptable so that it fits the individual requirements of every organization. Thanks to our in-house development team, special requests can also be implemented.

The result: a secure, reliable and GDPR-compliant solution that makes feedback processes transparent – and thus paves the way for real impact.

  • Scalable and flexibly adaptable
  • Safe & reliable technology
  • GDPR-compliant
  • In-house development for individual requirements
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