KPI Insights – Measure What Matters with EUCUSA

Why measure key performance indicators?

KPIs make the success of strategies, projects, and teams measurable. They condense complex relationships into clear figures that make progress and impact visible.
‍
In addition to traditional metrics such as sales or turnover rates, soft KPIs are becoming increasingly important – for example, employee retention, leadership quality, or innovation capacity. Such indicators show early on where opportunities lie or risks arise and provide a reliable basis for decision-making.
‍
Targeted surveys can also be used to accurately measure these “soft” factors and translate them into metrics relevant for management.

Create your KPI-Goals

KPIs explained

What are KPI measurements?

A KPI (Key Performance Indicator) is a measurable performance metric that evaluates the progress of a company, team, or project in relation to its strategic goals. KPI surveys are used to measure success, make informed decisions, and optimize processes by presenting complex issues in easy-to-understand figures.

People discussing while standing at a transparent whiteboard

Easy Methodology

From answers to indices and KPIs

The EUCUSA method can also be used to systematically record elusive success factors and translate them into meaningful key figures – based on the assessments of the relevant stakeholders.

In addition, key performance indicators such as an engagement index, a values index, or a leadership index can be obtained by creating indices in traditional surveys. These indices condense complex perceptions into clear control variables for practical use.

‍

Our Methodology

A person explaining results on a whiteboard.

Practical KPI-Checks

Our KPI-Checks – ready for use

Future Readiness, Inclusion, or Trust – our targeted KPI checks make “soft” factors measurable and controllable.

‍

Future-Readiness-Check®

Measures sustainability (e.g. learning culture, innovation climate, adaptability) using central future KPIs.

Trust-Check

Makes trust measurable (transparency, reliability, psychological security) - central to stability in phases of change.

Inclusion-Check

Assesses belonging, fairness, access to opportunity, and respectful collaboration and provides a basis for D&I (Diversity & Inclusion) and ESG (Environment, Social, Governance) goals.

Homeoffice-Check

Assesses productivity, collaboration, workload, and leadership quality in a remote context and provides clear recommendations for hybrid work design.

Screenshot des KPI Checks Arbeitsplatz Pflege

Nursing Jobs Check

Measures job retention in nursing professions and where the most important leverage points lie for increasing employer attractiveness.

Want to measure special KPI's?

Develop your own KPI check together with us.

Let's talk about your KPI goals

Whether integrated into a survey or as an isolated check – we design KPI checks that fit your strategy.

Measure Custom KPIs

Trust index example

Before a KPI can be used effectively, it needs a clear definition: ‍

What exactly is to be measured?‍

In case of trust according to EUCUSA, this means:‍

“Trust is the courage to be vulnerable in order to reduce complexity. ”

Based on this, a measurement model is developed that precisely depicts the relevant components of this construct. For the Trust index According to EUCUSA, this means a clear structuring and weighting of the central dimensions of trust — so that this complex issue becomes measurable, comparable and controllable.
‍
The following dimensions are for trust decisive:

Credibility

Responsibility

Honesty

Competence

Clarity

Reliability

Quality of agreement

Steadfastness

Support

Future Readiness

‍

Fairness

Authenticity

Dealing with mistakes

Encouragement

Relationship

Openness

Comfort

Respect

Availability

This makes trust a key figure that can be gained over time and compared to other organizational units.

The advantage is that the individual sub-areas that have contributed to the index can also be measured. This allows you to see directly what influenced the result (positively or negatively), making your KPI not only measurable, but also controllable through targeted measures.

Support

FAQs

Is your question not answered here? Then simply and simply get in touch with us.

Can we collect KPIs in isolation?

Yes E-FEMO helps you create tailor-made questionnaires for you – including scales, question types and questions that suit your company. Our team also creates custom designs, custom URLs, customized email invitations and reports. Custom scopes or areas of your company are mapped precisely for collection and report distribution.

How do you compare over time and units?

E-FEMO supports trends, benchmarks, and views by area/team – provided anonymity is guaranteed. The inclusion of existing trends is part of EUCUSA's standard reporting.

Which report formats are possible?

By default, we create PPTX reports, PDF reports and XLSX heatmaps – if desired, we also offer custom graphics in the appropriate formats or on the web.

What are the methods of access to the survey?

E-FEMO offers email accounts, code cards, single-access and multi-access codes as well as classic paper questionnaires – suitable for your target group and your company.

Is a multilingual survey possible?

Yes. Our software supports over 50 languages. Translations are adapted to your individual language versions and can be defined in the survey as well as in the reports.

Is the survey GDPR-compliant?

Yes. Anonymity limits, role and rights concepts and GDPR-compliant data processing are standard for us. All data collected is in the EU.

What does monitoring offer?

Our monitoring provides real-time response rates for all defined areas – including role-based access rights. Custom graphics can also be created that are tailored exactly to your requirements.

What options are there for report distribution?

E-FEMO enables the distribution of reports via a secure download center with roles and rights, bulk exports and organization-based deployment (companies, divisions, teams).