Tailor-made feedback systems to make well informed decisions for better results

EUCUSA measures satisfaction and engagement and conveys appreciation simultaneously.


Products & Services

Customer surveys

It is possible to measure customer satisfaction and loyalty and at the same time convey appreciation and respect. In strategic customer surveys you additionally highlight different characteristics and benefits for your customers and create additional needs.

Employee surveys

EUCUSA employee surveys are a feedback system providing a valuable contribution in achieving your strategic corporate goals.

Feedback on demand

Senior managers need quick responses by employees or customers to take fast decisions when they are due. Often this tool is used between regular, periodical instantaneous surveys.

360°-Feedback

360-degree surveys are powerful instruments for developing staff members and entire organizations. Experts and managers are assessed from different perspectives regarding their competence and performance.

Future Readiness Check®

The Future Readiness Check® provides a holistic picture how well an organization is prepared for a successful future...

Action Tracker

Our tool enables our customers to easily track actions following the survey, monitor progress and provide an overview on the implementation status.

Report Manager

After survey completion, the E-FEMO report manager allows to assign reports exactly to those whom they have been designed for...

Trendsetting digital platform E-FEMO

EUCUSA created a trendsetting digital platform: E-FEMO (EUCUSA Feedback Monitor). You can conduct every kind of online survey very quickly, easily and effectively with it (employee survey, Quick-Check, customer survey.E-FEMO also enables Managers and project Managers to trigger swift quick checks when needed by themselves (Feedback on demand). Additionally E-FEMO offers integrated modules for optimal distribution of EUCUSA result reports (Report Manager), and controlling of implementation of actions (Action Tracker). The obtained data can be used for both operational and strategic key performance analysis and also for effective improvements.

Tailor-made online surveys

Example start page of an online survey - the design is customised to the corporate design and requirements of each client
Example survey page showing questions to the dimension work situation

EUCUSA reports

A Quartile chart in a presentation of survey results (a graphic that visualises how different units of an organisation answered a specific question)
The portfolio of action in a presentation of survey results (a graphic that visualises a project's fields of action)

Report Manager

Screenshot of the EUCUSA Feedback Monitor showing the Report Manager. In the Report Manager, all reports created after a survey can be distributed to the responsible areas of a company.

Action Tracker

Screenshot of the EUCUSA Feedback Monitor showing the action tracker. In the action tracker, measures for realising objectives can be created and managed after a survey.

And much more...

EUCUSA Logo - Illustration einer goldenen Sonne die die vier Elemente darstellt - diese stellen den ganzheitlichen Beratungsansatz von EUCUSA dar
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